New York Home Health Aides Sue NYS DOL

A group of New York City home health aides is suing the New York Department of Labor (“DOL”) in an attempt to force the agency to resume an investigation of their allegations that they were not fully compensated for their time during 24-hour shifts.  The State was already investigating wage theft claims made by approximately 120 home health aides last year when the workers received a decision in their favor in a separate arbitration between the workers’ unions, 1199 SEIU and others, and dozens of private home care agencies.  The arbitrator determined that some errors in compensation practices were made by the home care agencies in the case and determined the employers participating in the arbitration must pay $30 million into a “special wage fund” covering unionized home health aides employed by 42 different agencies, including some of the workers whose claims were also under review by the DOL. 

Earlier this year, in May, the DOL sent out notices to the aides who had complained to the DOL, notifying them that it would cease investigating their claims of wage theft, in view of the aides having received restitution for those same claims through the arbitration, or other channels.  The letters from the DOL stated,  “We decline to investigate the allegations presented any further,” and “We understand other means are available for a resolution of your claim. Our decision is not a determination as to the validity of your claim.”

However, some of the aides are objecting to the settlement now, and the DOL’s own abandonment of their investigation, claiming that the arbitration “award amounted to pennies on the dollar per worker.” According to an article in THE CITY , “Aides had hoped that the state Department of Labor would continue its own investigation of the same claims for which they have been paid through the arbitral proceeding, which began in 2019.” 

The aides, represented by two nonprofit organizations, have commenced a lawsuit in New York State Supreme Court, largely around philosophical grounds, claiming that the Department of Labor had no right to cease its investigation into their wage theft claim.  Forework will monitor the lawsuit closely and advise clients in the home care industry of any required modifications in their practices and policies.

Reminder:  NY’s Salary Disclosure Law is Effective September 17

The New York State Pay Transparency Law (the “Law”) goes into effect on September 17, 2023. The Law requires New York State employers to disclose the “minimum and maximum annual salary or hourly range of compensation” that the employer in “good faith believes to be accurate” for a job, promotion, or transfer opportunity “that will be performed, at least in part, in the state of New York.” For commission-based positions, employers need only state that compensation is based on commission. In addition, employers must provide a job description for each such position (if one already exists) and keep records of the history of compensation ranges and job descriptions for each employment opportunity. Amendments to the Law clarify that the disclosure requirements encompass “a job, promotion, or transfer opportunity that will be physically performed outside of New York but reports to a supervisor, office, or other work site in New York.” The Law defines “advertisement” to mean making “available to a pool of potential applicants for internal or public viewing, including electronically, a written description of an employment opportunity.”  As a reminder, a salary disclosure law is and has been in effect for New York City employers since November 1, 2022. 

EEOC Proposes Regulations Related to Pregnant Worker Rights

On August 11, the EEOC published proposed regulations implementing the Pregnant Workers Fairness Act, which became effective on June 27, 2023.  Although not final, the EEOC is expected to adopt these regulations in, largely, the proposed form.  Thus, in this article, we summarize the key provisions of the proposed regulations:

  1. Employers will be required to accommodate pregnancy-related conditions, and in the proposed regulations, those conditions are defined broadly. There is no requirement that the condition be present with the level of permanency or severity as a regular disability.  Rather, temporary pregnancy-related conditions will be sufficient to obligate the employer to provide accommodations to pregnant workers.
  2. Employees do not need to use any “magic” or specific language to request accommodations.  This means that employers will need to be informed and vigilant for potential accommodation requests from pregnant employees, very similarly to what they are obligated to do with disabled workers.
  3. The regulations provide a non-exhaustive list of possible reasonable accommodations for pregnant employes, which include remote work.
  4. The EEOC regulations establish four accommodations that it expects employers to provide in almost all circumstances.
  5. The regulations remind employers that they cannot impose accommodations on employees who do not request them. 
  6. Employers may only obtain a medical documentation to support a request for an accommodation if it is reasonable under the circumstances, and they remind employers that requests for documentation that violate the proposed rule could be considered unlawful coercion or retaliation.
  7. Certain practices are explicitly prohibited.  Most of them are common-sense but it is worth noting that the regulations specify that requiring an employee to take leave when other accommodations are available would be considered a technical violation of the law.
  8. In addition to prohibiting retaliation, the proposed regulations discuss examples of coercive action, which would also be unlawful under the law.

We will provide more information about these proposed regulations as it becomes available. In the meantime, employers should be cognizant that pregnant employees are a high-risk litigation category in any case and should proceed carefully when contemplating any action that could be considered an adverse employment action against a pregnant person.

Navigating the Intersection of Artificial Intelligence and Employment Law: An EEOC Reminder

Many employers, in the interest of efficiency, are beginning to incorporate artificial intelligence (“AI”) into their workplaces, and the Equal Employment Opportunity Commission (“EEOC”) has established that it will ensure that the incorporation of AI into the workplace does not violate federal employment laws. 

On August 9, 2023, a New York court filing revealed that a tutoring company that provides English-language tutoring services to students in China, iTutorGroup Inc. (the “Company”), agreed to pay $365,000 to settle claims that its use of an AI tool automatically rejected female applicants over 55 years of age, and male applicants over the age of 60.

The case, filed in 2022, was brought to the EEOC’s attention by an applicant who was rejected from a position with the Company, but later secured an interview by using a younger birthdate.  The EEOC filed a lawsuit against the Company on behalf of more than 200 applicants, alleging both age and gender discrimination.  The Company denied the allegations and continues to deny any wrongdoing.  Nonetheless, the Company settled the charges with the EEOC for a hefty price.

In addition to paying $365,000, in the settlement, the Company agreed to adopt anti-discrimination policies and conduct trainings.  The Company is also required to reconsider all applicants that were allegedly rejected because of their age.  With this settlement, the EEOC has set a precedent, and similar lawsuits will likely follow.

In addition to this groundbreaking settlement, the EEOC has shown a renewed interest in employment practices involving AI. As part of its Artificial Intelligence and Algorithmic Fairness Initiative, the EEOC issued a second technical assistance document (TAD) addressing AI use under Title VII of the Civil Rights Act of 1964 in May 2023.  Crucially, the document provides that employers cannot rely on a vendor’s assurances that its AI tool complies with federal employment laws, leaving the employer liable if the tool results in an adverse discriminatory impact.

As companies continue to incorporate AI at a rapid pace, and the technology continues to develop faster than any regulations, issues will continue to arise.  Plaintiffs’ employee firms may also pursue such cases, either individually or on a class action basis.

AI’s role in employment-related decisions offers both opportunities and challenges. While the use of automated decision-making tools can boost productivity, the iTutorGroup case serves as a stark reminder that employers must be vigilant in ensuring compliance with existing laws.

NLRB’s Decision Triggers Obligation to Once Again Review Your Employee Handbooks

The National Labor Relations Board (“NLRB”) has yet again issued new standards by which it will judge employers’ workplace rules (such as codes of conduct).  The NLRB’s new framework is relevant to companies because it limits their ability to discipline or terminate employees for, what the employer would ordinarily consider, infractions of reasonable workplace rules.  Here, we discuss what employers need to know.

On August 2, 2023, the NLRB issued a decision in Stericycle Inc., re-introducing an employee-friendly standard for evaluating workplace rules.  Under this new standard, an employer’s workplace rule will be found “presumptively unlawful” if it “chills” employees from engaging in protected conduct under Section 7 of the National Labor Relations Act (“NLRA”).  Protected conduct under the NLRA includes “the right to self-organization, to form, join, or assist labor organizations, to bargain collectively through representatives of their own choosing, and to engage in other concerted activities for the purpose of collective bargaining or other mutual aid or protection,” as well as the right “to refrain from any or all such activities.”  Thus, any work policy or procedure will be reviewed by the NLRB through this new – employee friendly – lens and if the policy does not meet the legal requirements, the policy itself will be deemed void and any employment action taken per the policy may be rescinded by the NLRB, with penalties imposed against an employer. 

Prior to this decision, the NLRB had a more balanced approach for determining the lawfulness of workplace policies, taking into consideration employers’ legitimate justification for its policies.  Now, the employer’s policy and application of that policy  may have to give way to the NLRB’s interest in promoting employee speech and union organization efforts or other “concerted” activity that is not in the context of union organization.

The decision expressly overrules the Board’s previous, more employer friendly decisions. In doing so, it dismisses the categorization approach, instead requiring a case-by-case analysis from the employee’s perspective.  The decision is a clear signal that the Board is adopting a more employee-friendly interpretation, with an increased likelihood of challenges to established workplace rules.

As a result of these NLRB changes, employers should:

  1. Review Workplace Rules: Examine handbooks and policies for any provisions that might interact with Section 7 rights, such as personal conduct policies, non-disparagement provisions, social media policies, and confidentiality rules.
  2. Tailor Rules Narrowly: The decision imposes a heavy burden on employers to justify their workplace rules.  Employers should consider aligning rules closely with specific business needs and articulate the justification clearly in the policies.
  3. Consult Legal Counsel Before Taking Disciplinary Action: Engage with labor law counsel under attorney-client privilege prior to taking disciplinary action pursuant to workplace rules, to ensure that the action will not violate the new NLRB standards.
  4. Stay Informed: The NLRB made an explicit statement that Stericycle does not provide detailed guidance.  As such, further guidance may come through memorandums or subsequent decisions.

The NLRB’s recent decisions, particularly in Stericycle, signify a clear shift towards a more employee-centric legal framework.  Employers must navigate this carefully, seek legal guidance as necessary, and ensure that their policies are crafted with precision and clarity.

Employers, You can Continue to use Outdated FMLA Forms

June 30, 2023, has come and gone, but the Family and Medical Leave Act (FMLA) forms with that expired date can still be used, according to the U.S. Department of Labor (DOL).

Under the FMLA, eligible employees of covered employers may take unpaid, job-protected leave for specified family and medical reasons, such as pregnancy, chronic health conditions or the care of a family member with a serious health condition.  Employers use the forms to comply with the notice requirements under the Act and to request medical certification from an employee’s health care provider.  The five optional-use forms from the DOL are still applicable, regardless of the expiration date, the DOL noted on its website.

“The content of the information contained within the optional-use DOL form is still applicable, regardless of the expiration date,” said Edwin Nieves, a DOL spokesman. “The expiration date on the DOL forms is related to the collection of information as required by the Office of Management and Budget, and not relevant to the content of the required information.” The DOL is mandated to review the forms and notices every three years.

Employers are not required to use the DOL’s forms, which are only model versions. They may use their own forms if they provide the same basic notice information and require only the same basic certification information.   “Employers must accept a complete and sufficient certification” of the employee’s need for FMLA leave, “regardless of the format,” the DOL said. The employer cannot refuse:

  • A fax or copy of the certification.
  • A certification that is not completed on the employer’s standard company form.
  • Any other record of the medical documentation, such as a communication on the letterhead of the health care provider.

“The employer cannot reject a certification,” the DOL noted, “that contains all the information needed to determine if the leave is FMLA-qualifying.”

Unemployment Rate Edges Lower, NY Employers Receive Additional UI Tax Charges

According to the Society for Human Resources Management, U.S. employers added 209,000 new jobs in June, below economists’ expectations for the month, and unemployment rate fell to 3.6 percent.

In New York, New York employers have been receiving letters from the Unemployment Insurance Board which demand additional payments for the “IAS Surcharge.” As a reminder, the surcharge is intended to replenish the State’s UI fund, and make up for the fact that the New York State Department of Labor entirely depleted the UI fund by paying out so many benefits during the pandemic. (As we had written on other occasions, the State’s Comptroller found that the Department of Labor errors caused the State to pay out “an estimated billions of dollars” in UI benefits.) The State’s website explains the reasons for the IAS Surcharge that employers will have to pay this year, and potentially for many years to come:

“In March 2020, the federal government passed the CARES Act, creating several pandemic unemployment programs to support out-of-work Americans impacted by the COVID-19 pandemic. As New York State hit unemployment levels not seen since the Great Depression, the Department of Labor would go on to pay more than $105 billion dollars in unemployment and pandemic unemployment benefits between March 2020 and September 2021. As a result of this unexpected emergency, the Unemployment Insurance (UI) Trust Fund was depleted. Like dozens of states around the country, New York State borrowed funds from the federal government to maintain UI and pandemic benefits while the pandemic programs were in effect.

During periods in which there is an outstanding federal loan, New York State law requires contributing employers to pay an annual Interest Assessment Surcharge, or IAS. Beginning in June 2023, employers who make unemployment insurance contributions will be notified of the 2023 IAS amount due. Payment of the IAS is due within 30 days of the date of this notice. Unless the Federal government chooses to abate all or part of the interest incurred or the principal balance amount is repaid with no more interest accrued, businesses will be required to make annual IAS payments until all interest has been fully paid off.”

Attorneys for Fired Worker Claim Text Message was Timely Notice of Need for Leave

Counsel for a former Pennsylvania juvenile probation officer who alleged that the state fired her in violation of the ADA and FMLA for not giving enough notice of her leave to undergo IVF told the Third Circuit that texting her supervisor a few days prior to the treatment was adequate notice for her employer to accommodate her leave.  The employee had found out on June 5, 2017, that her embryo transfer would take place five days later.  She texted her supervisor the same day and requested leave the following day.  The employer fired the employee after she took the leave.  The employee then sued, alleging that the employer was required to provide the leave for the employee’s IVF embryo transfer, in accordance with the FMLA and ADA.

In court, the employee argued that the laws were silent on how far in advance someone has to request Family and Medical Leave Act and Americans with Disabilities Act leave.  The employee’s attorneys argued that she did not know when her embryo transfer would occur and, thus, the employee was unable to inform the department of her procedure until it was actually scheduled.  The Third Circuit pushed back on the employee’s position, asking the employee whether she could have at least provided notice to her employer that she was undergoing IVF and would need to take leave at some point in time that was unknown.   The attorney for the state argued that even though the employee’s procedure date was a “moving target,” she knew it would happen and should have notified her employer.

Employers dealing with employee leave issues for any disability or medical reasons should tread carefully.  The employer in this case might ultimately prevail; that is to be determined.  However, the cost and time lost defending the lawsuit are reasons enough to diligently examine all options before terminating an employee who had requested leave due to the medical reasons.  Such terminations are almost always “high risk” terminations and need to be carefully considered before execution. 

Reminder: I-9 Flexibilities End on July 31, 2023

As a reminder, the U.S. Department of Homeland Security (DHS) and Immigration Customs and Enforcement (ICE) has announced that employers will be required to comply with all I-9 requirements by July 31, 2023, irrespective of the temporary regulatory waivers from compliance that were permitted during COVID.  In effect, all employees onboarded using remote verification must have in-person physical verification of their identity and employment eligibility documentation used for their Form I-9 by August 30, 2023.

Employers that onboarded employees “remotely” since the COVID pandemic began must catch up by August 30 and complete physical re-verification of these individuals employment authorization documents.   For employers that have remote employees, there is no prohibition on utilizing a designated represtnative or agent of the employer for purposes of completing Section 2 of the I-9 Form.  The designated representative may be an adult family member, friend, notary public (but not one who is being paid to perform this service), or other designated person to act as an agent.  Ultimately, however, the employer bears responsibility for any errors in this process, so employers should exercise some diligence in selecting a designated representative. 

When the physical reverification is conducted, the designated representative or company official must review the documentation. If the same employer representative reviewed the documents virtually and in person, one should note “COVID-19 Documents – physically examined on (date) by (name)” in the Form I-9, Section 2 “Additional Information” field. However, if the employer representative who virtually verified the documents will not be the same as the person physically examining the Employment Authorization and identification documentation, one needs to complete a new Section 2 of the Form I-9 and attach it to the old Form I-9.

Employers, You can Continue to use Outdated FMLA Forms

June 30, 2023, has come and gone, but the Family and Medical Leave Act (FMLA) forms with that expired date can still be used, according to the U.S. Department of Labor (DOL).

Under the FMLA, eligible employees of covered employers may take unpaid, job-protected leave for specified family and medical reasons, such as pregnancy, chronic health conditions or the care of a family member with a serious health condition.  Employers use the forms to comply with the notice requirements under the Act and to request medical certification from an employee’s health care provider.  The five optional-use forms from the DOL are still applicable, regardless of the expiration date, the DOL noted on its website.

“The content of the information contained within the optional-use DOL form is still applicable, regardless of the expiration date,” said Edwin Nieves, a DOL spokesman. “The expiration date on the DOL forms is related to the collection of information as required by the Office of Management and Budget, and not relevant to the content of the required information.” The DOL is mandated to review the forms and notices every three years.

Employers are not required to use the DOL’s forms, which are only model versions. They may use their own forms if they provide the same basic notice information and require only the same basic certification information.   “Employers must accept a complete and sufficient certification” of the employee’s need for FMLA leave, “regardless of the format,” the DOL said. The employer cannot refuse:

  • A fax or copy of the certification.
  • A certification that is not completed on the employer’s standard company form.
  • Any other record of the medical documentation, such as a communication on the letterhead of the health care provider.

“The employer cannot reject a certification,” the DOL noted, “that contains all the information needed to determine if the leave is FMLA-qualifying.”